Accessibility Statement

1. Important Information

• THORVYN is committed to providing an accessible and inclusive online shopping experience for all visitors.

• We strive to ensure that our website is accessible to people of all abilities and compatible with commonly used assistive technologies.

• We are continually improving the usability and accessibility of our website as part of our ongoing commitment to customer experience.

2. Our Commitment

We believe that everyone should be able to browse, shop, and interact with our website comfortably and independently.

To support this commitment, we aim to:

• Provide clear and consistent website navigation.

• Use readable typography and appropriate colour contrast.

• Maintain a responsive website across desktop, tablet, and mobile devices.

• Support keyboard navigation where possible.

• Improve compatibility with screen readers and other assistive technologies.

3. Accessibility Features

Our website is designed with accessibility in mind and includes features such as:

• Responsive layouts for different screen sizes.

• Clearly structured headings and page content.

• Simple and consistent navigation.

• Readable fonts and spacing.

• Descriptive buttons and interactive elements where appropriate.

• Accessible forms designed to improve usability.

We continue to review and enhance these features as our website evolves.

4. Ongoing Improvements

Accessibility is an ongoing process.

We regularly review our website to identify opportunities for improvement and to enhance accessibility for all users.

As technology and accessibility standards evolve, we will continue to update our website wherever reasonably possible.

5. Third-Party Content

Some areas of our website may include services or content provided by third parties, including payment gateways, embedded applications, or external links.

While we encourage our partners to provide accessible experiences, we cannot guarantee the accessibility of third-party websites or services that are outside our control.

6. Need Assistance?

If you experience any difficulty accessing our website or using any of its features, we encourage you to contact our Customer Support team.

We value your feedback and will make every reasonable effort to assist you or provide the information you require through an alternative method.

7. Contact Us

If you have any questions regarding this Accessibility Statement or require assistance, please contact us.

Email: contact@thorvyn.com

Phone: +44 20 3807 8051

Customer service hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (UK Time)

Response time: Within 24 business hours.

8. Company Information

Website name: THORVYN

Company name: THORVYN LTD

Company type: Private Company Limited by Shares

Registered office:

Pinnacle House Business Centre
Linlithgow Bridge Ground and First Floor
Linlithgow
United Kingdom EH49 7SF

Email: contact@thorvyn.com

Phone: +44 20 3807 8051