Coockie Policy

1. Important Information

• This Cookie Policy explains how THORVYN uses cookies and similar technologies when you visit our website.

• Cookies help us provide a secure, efficient, and personalised shopping experience.

• By continuing to browse our website, you consent to the use of cookies in accordance with this Cookie Policy, unless you choose to disable them through your browser or cookie preferences.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They allow websites to recognise your browser, remember your preferences, improve functionality, and collect information about how visitors use the site.

Cookies do not give us access to your computer or any information beyond the data you choose to share with us.

3. How We Use Cookies

We use cookies to:

• Ensure our website functions correctly.

• Keep your shopping cart active during your visit.

• Remember your preferences and settings.

• Improve website performance and functionality.

• Analyse website traffic and visitor behaviour.

• Measure the effectiveness of advertising campaigns.

• Help detect fraudulent or suspicious activity.

4. Types of Cookies We Use

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled in our systems.

They enable core functions such as secure browsing, shopping cart functionality, and checkout.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, navigation, and website performance.

Functional Cookies

These cookies remember your preferences, such as language settings or previously viewed products, to provide a more personalised experience.

Marketing Cookies

These cookies may be used to deliver advertisements that are more relevant to your interests and to measure the effectiveness of our marketing campaigns.

5. Third-Party Cookies

Some cookies placed on your device are provided by trusted third-party services that support our website.

These may include:

• Shopify

• Google Analytics

• Google Ads

• Meta (Facebook)

• Payment providers

• Fraud prevention services

These providers may collect information in accordance with their own privacy policies.

6. Managing Cookies

Most web browsers allow you to control or disable cookies through their settings.

You may choose to:

• Delete existing cookies.

• Block future cookies.

• Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of our website, including the checkout process and personalised features.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business operations.

Any updates will be published on this page and will take effect immediately upon publication.

8. Contact Us

If you have any questions regarding our use of cookies or this Cookie Policy, please contact us.

Email: contact@thorvyn.com

Phone: +44 20 3807 8051

Customer service hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (UK Time)

Response time: Within 24 business hours.

9. Company Information

Website name: THORVYN

Company name: THORVYN LTD

Company type: Private Company Limited by Shares

Registered office:

Pinnacle House Business Centre
Linlithgow Bridge Ground and First Floor
Linlithgow
United Kingdom EH49 7SF

Email: contact@thorvyn.com

Phone: +44 20 3807 8051