Terms & Conditions

1. Important Information

• These Terms & Conditions govern your use of the THORVYN website and the purchase of products from our online store.

• By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

• If you do not agree with any part of these Terms & Conditions, you should not use our website or place an order.

2. Company Information

Website name: THORVYN

Company name: THORVYN LTD

Company type: Private Company Limited by Shares

Registered office:

Pinnacle House Business Centre
Linlithgow Bridge Ground and First Floor
Linlithgow
United Kingdom EH49 7SF

Email: contact@thorvyn.com

Phone: +44 20 3807 8051

3. Eligibility to Purchase

To place an order through our website, you must:

• Be at least 18 years of age or have permission from a parent or legal guardian.

• Provide accurate, complete, and up-to-date information.

• Be authorised to use the chosen payment method.

We reserve the right to refuse or cancel any order where these requirements are not met.

4. Products

We make every reasonable effort to ensure that all product descriptions, specifications, and images are accurate.

However, slight variations may occur due to photography, screen settings, manufacturing updates, or natural variations in materials.

These differences do not constitute a product defect.

5. Pricing

All prices displayed on our website are shown in British Pounds Sterling (GBP).

Prices include all applicable UK taxes, including VAT where required.

We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.

6. Orders

Once an order has been placed, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

We reserve the right to refuse, cancel, or limit any order if:

• A product becomes unavailable.

• Incorrect pricing has been displayed.

• Fraudulent activity is suspected.

• Payment cannot be authorised.

If payment has already been taken, any cancelled order will be refunded in full.

7. Payment

We accept the payment methods displayed during checkout.

All transactions are processed securely using encrypted payment technology.

THORVYN does not store your full payment card details.

8. Shipping

Delivery times, shipping procedures, and related information are outlined in our Shipping Policy.

Estimated delivery dates are provided as guidance only and are not guaranteed.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

10. Intellectual Property

All content available on the THORVYN website, including but not limited to:

• Logos

• Branding

• Product names

• Images

• Graphics

• Videos

• Text

• Website design

• Icons

• Digital content

is the property of THORVYN or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website security.

• Introduce malicious software or viruses.

• Copy or exploit website content without permission.

• Misrepresent your identity or provide false information.

Any misuse may result in the suspension or termination of access to our website.

12. Limitation of Liability

To the fullest extent permitted by law, THORVYN shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such limitation is prohibited under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.

14. Third-Party Links

Our website may contain links to external websites for your convenience.

THORVYN is not responsible for the content, privacy practices, or availability of third-party websites.

15. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page.

We encourage customers to review these Terms periodically.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts within the United Kingdom, except where mandatory consumer protection laws provide otherwise.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: contact@thorvyn.com

Phone: +44 20 3807 8051

Customer service hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (UK Time)

Response time: Within 24 business hours.