Care Guide

1. Important Information

• Proper care helps preserve the appearance, comfort, and longevity of your garments.

• Care instructions may vary depending on the fabric and construction of each product.

• We recommend checking the care label attached to each garment before washing or ironing.

2. Washing

To help maintain the quality of your garments:

• Wash similar colours together.

• Turn garments inside out before washing where appropriate.

• Use a gentle wash cycle.

• Wash at the temperature indicated on the care label.

• Avoid overloading the washing machine.

• Do not use bleach unless specifically permitted on the care label.

3. Drying

Proper drying helps protect the shape and fabric of your clothing.

We recommend:

• Air drying whenever possible.

• Avoiding excessive exposure to direct sunlight.

• Reshaping garments while damp.

• Following the drying instructions shown on the care label.

Tumble drying should only be used where specifically permitted.

4. Ironing

Always follow the ironing instructions provided on the garment's care label.

For best results:

• Use the recommended ironing temperature.

• Iron garments inside out when appropriate.

• Avoid ironing directly over prints, logos, embroidery, or decorative details.

• Use steam carefully on delicate fabrics.

5. Storage

Correct storage helps maintain the condition of your clothing.

We recommend:

• Hanging shirts, jackets, and outerwear on suitable hangers.

• Folding knitwear to help maintain its shape.

• Storing garments in a cool, dry environment.

• Avoiding prolonged exposure to moisture or direct sunlight.

6. Delicate Fabrics

Some garments are made from delicate materials that require extra care.

To help preserve their quality:

• Avoid rough surfaces that may cause snagging.

• Wash only when necessary.

• Follow all care label instructions carefully.

• Handle with care during washing and storage.

7. Stain Care

If a garment becomes stained:

• Treat the stain as soon as possible.

• Avoid rubbing the affected area aggressively.

• Use cleaning products that are suitable for the fabric.

• Follow the garment's care instructions before applying any cleaning solution.

For stubborn stains, professional cleaning may be recommended.

8. Professional Cleaning

Certain garments may require professional dry cleaning.

Always follow the symbols and instructions shown on the garment's care label.

Professional cleaning can help preserve the appearance, structure, and finish of specific fabrics.

9. General Recommendations

To maximise the lifespan of your clothing:

• Follow the care label on every garment.

• Wash garments only when necessary.

• Avoid excessive heat during washing, drying, or ironing.

• Store garments properly between wears.

• Handle delicate fabrics with additional care.

Following these recommendations will help maintain the quality and appearance of your THORVYN garments over time.

10. Contact Us

If you have any questions regarding garment care or maintenance, please contact our Customer Support team.

Email: contact@thorvyn.com

Phone: +44 20 3807 8051

Customer service hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (UK Time)

Response time: Within 24 business hours.

11. Company Information

Website name: THORVYN

Company name: THORVYN LTD

Company type: Private Company Limited by Shares

Registered office:

Pinnacle House Business Centre
Linlithgow Bridge Ground and First Floor
Linlithgow
United Kingdom EH49 7SF

Email: contact@thorvyn.com

Phone: +44 20 3807 8051